Your WhatsApp. Never silent again.
AI agent live the same day — instant after signup.
On your business's existing number — no developer, no number switch.
● No credit card · 100 free conversations · cancel in 1 click
Solo $20 · Starter $40 · Pro $100 · Business $140 see details →Do any of these sound familiar?
Most businesses lose sales
over problems that have a fix.
Your customer messaged at 7 pm. You saw it at 10 pm.
They already bought from a competitor. Not because your product was worse — but because the reply came too late. This happens every day in businesses that depend on someone to respond manually.
Your team answers the same 10 questions. Every single day.
"What are your hours?" "Do you deliver to my area?" "Is this item in stock?" Legitimate questions that eat hours of time your team could spend closing more complex deals.
You have a great product. But you only respond during business hours.
Your customer searches at night, on weekends, during lunch. If they don't get a reply, they move on. The sale that could've been yours goes to whoever was available.
How many hours does your WhatsApp eat per month?
Move both fields to simulate your routine. We'll show how much time you (or your team) spend typing — and how much you get back with MercaBot answering on autopilot.
That's roughly 30 hours per month just typing on WhatsApp. With MercaBot answering on autopilot, your team uses that time to close deals, not to type "hi how are you".
Activate my WhatsApp free →Math: messages × avg seconds × 30 days. Doesn't include interruptions and context-switching, which usually inflate the real time.
How it works
Set up your chatbot
with guided activation.
Most businesses handle customer service by improvising: responding when they can, losing context, relying on team memory. MercaBot takes a different path. Gather your catalog, rules and key questions, confirm your official number and activate a guided operation where the AI learns what to say, when to advance and when to hand the conversation back to your team.
Configure your WhatsApp chatbot with your business info
Fill in your catalog, FAQs, sales scripts and service rules in 4 simple steps.
Connect your official business number
Your service stays on the same number your customers already know. The official connection is completed through guided steps using that channel as the base.
The bot starts serving and selling
The chatbot answers questions, sends catalogs, collects orders and hands the conversation to your team when needed.
Update and keep growing
Dashboard with service metrics, conversions, satisfaction and opportunities — plus guided adjustments to keep the operation running smoothly.
Operation in action
WhatsApp AI bot in action
See how the WhatsApp chatbot serves a customer, answers questions, suggests products and closes a sale — in natural language, without sounding like a robot.
- Responds in natural language, doesn't feel like a bot
- Understands context and conversation history
- Clear visibility into service quality
- Guided evaluation of service performance
- Can hand off to a human when the account has this configured
- Exports complete conversation history as .txt
Who uses it
WhatsApp automation
for every business type
If you sell or support over WhatsApp, the story is usually the same: a customer writes to buy, request a quote or get help — and someone needs to respond fast, with context, without sounding robotic. MercaBot steps in exactly at that point.
Retail & e-commerce
Smart product catalog, intelligent suggestions and direct sale closure — all inside the chat.
Restaurant & delivery
Take orders, confirm delivery address, send estimated times and collect customer reviews automatically.
Clinic & healthcare
Appointment booking, schedule confirmation, automatic reminders and patient intake — all on WhatsApp.
Real estate
Qualify leads, schedule viewings, send photos and floor plans, and filter buyers by profile — automatically.
Salon & beauty
Online booking, appointment confirmation, automatic reminders and a digital waitlist on WhatsApp.
Courses & digital products
Qualify interest, send free materials, nurture leads and guide them to checkout.
Honest: we're new. That's exactly why it's worth joining now.
MercaBot just launched. Instead of showing fabricated testimonials, here's the truth: what early customers get, what we deliver today, and what's on the roadmap for the next 90 days.
Direct support from the founder
You talk directly with the founder. No queue, no support chatbot. WhatsApp replied within business hours.
Setup help included
In your first week we walk you through bot configuration, train the AI on your business, run the first tests. No extra charge.
Your voice shapes the product
Features that make sense for your business become roadmap priorities. The first 50 customers define the product.
What works in production today:
- ✓Official WhatsApp Cloud API via Meta Tech Provider
- ✓Claude AI (Anthropic) with prompt caching
- ✓Billing via Stripe (card, ACH, more)
- ✓Dashboard with metrics + conversation logs
- ✓CTWA tracking (Meta Ads attribution)
- ✓Multi-language (PT/EN/ES natively)
- ✓Partner program with recurring commission
- ✓GDPR-aligned: export, deletion, configurable retention
Roadmap next 90 days: external CRM integrations (HubSpot, Pipedrive), vertical HSM templates by niche, full Coexistence on Business, public interactive demo.
Why not something else
You have 3 options for WhatsApp customer service.
Only one does all of this.
No made-up numbers. Just real capabilities side by side.
- ✓Genuine human warmth in every reply
- ✓Negotiation and edge cases handled well
- ✗Doesn't answer outside business hours
- ✗One conversation at a time per person
- ✗Pulls focus from what makes money
- ✗Salary, payroll taxes, vacation, sick days
- ✓Runs 24/7 without getting tired
- ✓Handles many conversations in parallel
- ✗Only answers what was pre-programmed
- ✗Breaks when the customer phrases it differently
- ✗Implementation takes weeks, needs a developer
- ✗Sounds robotic, frustrates the customer
- ✓24/7, never tired, never asks for a raise
- ✓Handles many conversations in parallel
- ✓Understands the question the way the customer types it
- ✓Trained on your business in minutes
- ✓Emails you when a customer asks for a human
- ✓From $49 USD/mo, no lock-in, no developer
Integrations
Connect your official channel
and the tools you already use
Why Claude makes the difference
It's not a script.
It's reasoning.
Conventional bots follow rules. Claude reasons about context, intent and domain. Same customer message — two completely different responses.
- ✓Intent understanding — not just keyword matching
- ✓Context memory — remembers what was said earlier in the conversation
- ✓Domain knowledge — understands real business patterns
- ✓Adaptive tone — formal or casual depending on the customer
from day one.
No model training. No API key setup. Claude already runs in MercaBot's backend.
Activate my WhatsApp free →Market positioning
The market charges more.
A lot more.
Compare entry plans. MercaBot delivers real generative AI — powered by Claude from Anthropic — at the lowest price in the category.
| Platform | Entry price | Generative AI | English support |
|---|---|---|---|
| MercaBot | $20/mo (R$97) | ✓ Claude (Anthropic) | ✓ Native PT/EN/ES |
| Wati | ~$59 USD | Templates + rules | English |
| Huggy | R$989/mo+ | Basic LLM | Portuguese only |
| Respond.io | ~$79 USD | Rules + GPT add-on | English |
Estimates from public sources May/2026. Validate directly with each vendor. Doesn't include add-ons, HSM messages or Meta fees.
Plans for clear growth
Start today. Try free for 7 days.
Cancel anytime.
Every plan tells the same story at a different pace: start without disrupting your operation, grow without turning it into a technical project, and scale without inflating your team. You choose the size of your structure, not the size of your problem.
- ✓Automated service on your official number
- ✓Premium generative AI with real context
- ✓1,000 AI responses included per month
- ✓Product catalog
- ✓Editable FAQ
- ✓Editable quick replies
- ✓Internal operation notes
- ✓Simple custom schedules
- ✓Digital account hub
- ✗Metrics dashboard
- ✓AI trained on your business
- ✓4,000 AI responses included per month
- ✓Operations panel for better decisions
- ✓Automatic lead qualification
- ✓Internal lead labels
- ✓Configurable follow-up reminders
- ✓Operation goals in dashboard
- ✓Priority responses
- ✓Digital help hub
- ✓Everything in Pro
- ✓10,000 AI responses + 4,000 conversations / month
- ✓2 WhatsApp numbers simultaneously
- ✓Coexistence — keeps official app + bot
- ✓Catalog API robust (coming soon)
- ✓SLA priority — support response under 4h
- ✓Channel health indicator in panel
For resellers and agencies
Sell MercaBot under your brand.
From day one.
The Partner plan includes a panel to manage your entire client portfolio, a full commercial kit and white-label generator — everything ready to resell professionally.
Why MercaBot ends up being the right choice
Anyone who compares solutions usually escapes the same tired logic: heavy platforms, slow onboarding and service that still sounds scripted. MercaBot was built for the opposite: lean operation, well-configured context and responses that make sense to the person on the other end.
You stay
only if you like it.
We know promising "it'll work" is easy. The hard part is sharing the risk with you. Here's what we guarantee — verifiable in your account panel anytime.
Frequently asked questions
Everything you need to know
Right away — instant after signup. The "configure with AI" setup takes a few minutes (you only give business name and segment, the AI fills the rest). When you finish Meta's Embedded Signup, the bot is ready to send and receive messages in seconds — we're an official Meta Tech Provider, activation is instant. Business verification and custom display name are Meta processes that run in parallel, never blocking service. When your first real customer messages in, we email you.
Yes — English, Portuguese and Spanish. The bot detects the customer's language from their first message and replies in the same language, no configuration needed. If one customer writes in Spanish and another in English the same day, each gets a reply in their own language.
Yes. Toggle "business hours" in the panel and define the window (e.g. Mon-Fri 8am-6pm). Outside it, the bot sends a custom message you write (e.g. "We're closed, back tomorrow at 8am"). Also works for vacation/leave with an end date — just enable vacation mode and the bot notifies all contacts automatically until the date you set.
Yes. When the bot detects the customer wants a human (phrases like "talk to someone", "real person", or urgency cases), you get an email with the last messages of the conversation and an "Open WhatsApp" button that takes you straight to the contact. No need to open the panel to figure out the context.
No. The platform was designed for non-technical users. You fill in a 4-step form, confirm your official business number and follow the guided activation inside the platform.
Only if you decide to tell them. Our agent responds naturally, in your brand's tone. You can configure it to identify itself as a virtual assistant or not.
Yes. Anyone on your team can step into a conversation and take over at any time. The bot pauses automatically when a human steps in — and resumes when the team steps out, if you configure it that way.
Yes. MercaBot was designed to operate on your official business number. During activation you confirm that channel, adjust the service and run a real test before going live for customers.
From $49 USD/month on the Starter plan. The Pro plan is $119 USD/month and the Partner plan is $279 USD/month. Monthly billing, no lock-in contract. Cancel from the authenticated account environment or account panel. Each plan includes a set number of AI responses per month — if you need more, you can buy +1,000 extra responses for US$12 directly from the panel.
Every time the AI responds to a customer on WhatsApp, one response is consumed. The Starter plan includes 1,000/month, Pro 4,000 and Partner 15,000 — all reset automatically at the start of each month. If your business is very active and you hit the limit, you can buy a +1,000 response pack for US$12 directly from the panel, without changing plans.
Data is processed solely to operate the contracted service, with data sharing limited to the providers necessary to deliver it. Full details are in the Privacy Policy.
No. No lock-in, no cancellation fee. You can cancel any time from your account panel, without calling anyone or giving a reason. The first 7 days are a free trial — if it's not right for your business, cancel and you won't be charged anything.
Security & privacy
Built with security
from the first byte
Your data and your customers' data are protected by enterprise-grade security protocols.
Our philosophy
One focus.
Done extraordinarily well.
You don't need software with 47 features you'll never use. You need a chatbot that serves your customers with real context and natural language, helps you sell more consistently and doesn't need a developer to configure.
That's what MercaBot does. Nothing more.
One product. One focus. AI-powered service that actually works.
You don't need another platform to learn. You need an operation that goes live, keeps your number and makes every conversation move forward with more clarity. That's what MercaBot delivers.
7-day free trial · cancel before and pay nothing · no lock-in · view terms